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Delivery Information

Delivery Information

Where do you deliver?

We deliver across Singapore, islandwide 6 days a week (Monday – Saturday).

Who delivers my order?

Our warehousing team pack your orders and deliver using their refrigerated trucks. If trucks are not available, we will sometimes engage a third party logistics provider, Lalamove, to safely deliver your items to your door.

How will my items arrive?

All items arrive chilled or frozen in reusable chiller bags with frozen ice-packs.

Can I return my chiller bag?

Yes! Please select the tick-box when placing your order and we will inform our drivers to collect any bags and ice packs you may have left over from your last delivery.

Available time slots

Weekday slots:

  • Morning 10:00am to 1:00pm
  • Noon 1:00pm to 4:00pm
  • Evening 5:00pm to 8:00pm

Saturday slots:

  • Morning 10:00am to 1:00pm
  • Noon 1:00pm to 4:00pm

Delivery fees and minimum spend

Is there a minimum spend?
There is no minimum spend however free delivery is available for orders over $100.

Is there a delivery cost?
We charge $15 for orders under $100, otherwise delivery is free.

Delivery modifications

Can I modify an order?
Yes. You can modify your order via the Dashboard before payment is taken (3 days before delivery). If your order has been paid for and confirmed, we encourage you to reach out via email, as we are only too happy to find a solution for you.

Can I change my delivery date?
Yes. You can ship your order immediately and skip a delivery via the Dashboard.

Missed / wrong / damaged items

If you are unhappy with your order in any way, please email us with a snapshot of your packing slip and products (if available) and we will solve the problem for you as soon as we can.

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